This Privacy Policy explains exactly what personal information 345wen collects when you use the platform, why we collect it, how it is stored, who it may be shared with, and what rights you have over your own data. If you have questions after reading, contact us at [email protected].
This Privacy Policy applies to all players who register and use the 345wen platform, accessible at 345wen.win. 345wen operates as an online gaming and entertainment platform serving Pakistan players. By creating an account on 345wen, you confirm that you have read and understood this policy and that you consent to the collection and use of your personal data as described here.
We take privacy seriously. The data you share with us stays within the 345wen platform infrastructure and is only used for the purposes outlined in this document. We do not sell personal data to third parties. We do not trade player information for marketing or advertising purposes outside of what is described in this policy.
Simple version: We collect the information needed to run your account securely, process your PKR deposits and withdrawals, verify your identity, and keep the platform safe. We do not sell your data. You can contact us at any time to ask what we hold or to request changes.
The categories of personal data we collect from 345wen players include the following:
| Category | Examples | When Collected |
|---|---|---|
| Identity data | Full name, date of birth, CNIC number, nationality | Registration and KYC verification |
| Contact data | Email address, mobile number | Registration |
| Account data | Username, account preferences, login history | Ongoing platform use |
| Financial data | Transaction records in PKR, deposit and withdrawal history, payment method type (e.g. JazzCash, Easypaisa) | Every deposit and withdrawal |
| Gaming data | Bets placed, games played, session durations, win and loss records | Ongoing platform use |
| Technical data | IP address, device type, browser, operating system, session logs | Every platform visit |
| Communications data | Support chat logs, email correspondence | When you contact support |
| Verification documents | Copy of CNIC or passport, proof of address, payment method confirmation | KYC verification process |
We only collect data that is necessary for the purposes described in this policy. Where a piece of data is optional rather than required, we will indicate this at the point of collection.
345wen collects personal data through the following channels:
Every piece of data 345wen holds is used for a specific, legitimate purpose. Here is how your data is used:
We do not use your personal data for purposes beyond those listed above without first obtaining your explicit consent or updating this policy with reasonable advance notice.
345wen does not sell, rent or trade personal player data to any third party. Data sharing is limited to the specific service providers and operational partners that are necessary to run the platform:
All third-party service providers that handle player data are required to maintain appropriate data security standards and to use player data only for the specific purpose for which it was shared. We do not permit them to use your data for their own marketing or profiling.
All financial transactions on 345wen are processed in PKR. When you deposit using JazzCash, Easypaisa, Raast, bank transfer, cards or other mobile wallets, the transaction details are processed by the relevant payment provider under their own privacy and security policies.
345wen retains transaction records for accounting, fraud prevention, and dispute resolution purposes. Full payment card numbers are never stored on the 345wen platform — card transactions are processed through a PCI-compliant payment gateway that handles card data directly. 345wen receives only a transaction reference and payment confirmation.
Transaction records in PKR are maintained for a minimum period in line with our data retention policy (see Section 8) and standard financial record-keeping requirements. You can view your complete transaction history within your 345wen account dashboard at any time.
345wen uses cookies and similar technologies to make the platform function correctly and to understand how players use it. Cookies are small data files stored on your device when you visit the site.
You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent the platform from working correctly. Blocking analytics cookies will not affect your ability to play or transact.
345wen retains personal data for as long as your account is active and for a period after account closure to meet operational and legal requirements. The general retention periods are:
When data is no longer required and the applicable retention period has passed, it is securely deleted or anonymised so it can no longer be linked to any individual player.
345wen uses a range of technical and organisational measures to protect player data from unauthorised access, loss, alteration or disclosure. These include:
No data transmission over the internet is completely immune to risk. While we maintain strong security standards, we cannot provide an absolute guarantee. In the event of a data breach that affects player accounts, we will notify affected players promptly and take immediate steps to contain and remedy the breach.
As a 345wen player, you have the following rights regarding your personal data. To exercise any of these rights, contact [email protected] with your account details and the specific request.
You can request a copy of all personal data 345wen holds about you. We will provide this within a reasonable timeframe after verifying your identity.
If any personal data we hold is inaccurate or incomplete, you have the right to request a correction. Most account details can be updated directly in your dashboard.
You can request that we delete your personal data. Where data must be retained for legal or operational reasons, we will explain what can and cannot be deleted.
In certain circumstances, you can request that we limit how we use your data while a dispute or query is being resolved.
You can request your personal data in a structured, commonly used format that can be transferred to another service provider where technically feasible.
Where data processing is based on your consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing done before withdrawal.
345wen is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the account registration and KYC process.
If we discover that a player is under 18, the account will be closed immediately and any balance will be handled in line with our Terms and Conditions for underage accounts. No data collected from an underage player will be retained beyond what is necessary to process the account closure and prevent re-registration.
If you believe a minor has registered on 345wen, contact us at [email protected] immediately. We will investigate and act without delay.
345wen may update this Privacy Policy from time to time as the platform evolves or to reflect changes in how we operate. When significant changes are made, we will publish the updated policy on this page with a revised date and, where appropriate, notify registered players via email or in-platform notification.
Continuing to use the 345wen platform after a policy update constitutes your acceptance of the revised terms. We recommend checking this page occasionally so you are aware of the current version. The date at the top of this page always reflects when the policy was last changed.
If you have any questions about how 345wen handles your personal data, want to exercise any of your rights, or need to report a data concern, you can reach us through the following channel:
We aim to respond to all privacy queries within 3 business days. For data access requests, we will acknowledge receipt promptly and provide the requested information or a timeline for doing so.
Six ways 345wen protects your data as a Pakistan player on the platform
Your personal information stays on the 345wen platform. We do not sell, rent or trade player data to advertisers, data brokers or any third party for commercial purposes. Full stop.
Every page on 345wen, every transaction and every data request runs over an encrypted SSL connection. Data in transit between your device and our servers is protected from interception.
When you deposit via JazzCash, Easypaisa, Raast or card, 345wen never stores your full card or wallet credentials. Payment data is handled by PCI-compliant processors who deal with sensitive payment details directly.
You can request access to your data, ask for corrections, or request deletion at any time. Contact our support team and we will process your request without unnecessary delay or obstruction.
We only collect the data that is genuinely necessary to operate your account and process your transactions. We do not gather information we have no specific use for. If something is optional, we tell you at the point of collection.
Internal access to player data is restricted strictly to the team members who need it to do their job — support agents dealing with your ticket, verification staff processing your documents, and payment teams handling transaction queries.
Create your 345wen account and enjoy cricket betting, live casino and over 1,500 slot games — with PKR payments and your data handled responsibly from day one.